Shipping policy
Thank you for shopping with Coastelle.space. We are committed to delivering your jewelry and accessories safely and efficiently worldwide.
Free Worldwide Shipping
We proudly offer FREE shipping on all orders worldwide.
No minimum purchase is required.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Please note:
- Orders are not processed on weekends or holidays.
- During high-demand periods, processing times may be slightly extended.
Estimated Delivery Time
Estimated shipping time:
- Worldwide: 7–10 business days
Delivery times may vary depending on:
- Destination country
- Customs processing
- Local courier services
- Weather or seasonal delays
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Please allow 2–5 business days for tracking updates to appear.
Customs, Duties & Taxes
Customers are responsible for any customs duties, taxes, or import fees imposed by their country if applicable.
Coastelle.space is not responsible for delays caused by customs clearance procedures.
Incorrect Address Information
Please ensure your shipping information is accurate before completing your purchase.
We are not responsible for:
- Lost packages due to incorrect addresses
- Failed deliveries caused by customer input errors
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us at support@coastelle.space and we will assist you as quickly as possible.
Contact Us
Coastelle.space
414 St NW Calgary Alberta
Phone: (403) 244-2333
Email: support@coastelle.space